chartmehealthy.com chart problems

     Many first time users experience some difficulties getting their charts to draw as they had hoped. This is nothing to be concerned about. You will be able to resolve most problems very quickly, and if you get stuck, we are always available by email. We pride ourselves on super fast response times to member email. Give us a try!

     The most common problem is that of data entry. You will solve most of these problems by using the quick loader (the buttons on the right side of the data entry form with the blue background). Make sure that for every day you entered data, the data is complete. For instance, if you are working on an exercise chart, make sure there are both time and distance for each day. If you are not sure of a certain field, do not leave it blank. Estimate a reasonable number.

     If you do not think there is a data entry issue, check your archive by going to the archive service from your data entry page (the page you see when you log into chartmehealthy.com with your username and password). This will show you everything you have ever entered, and you will probably see any issues by simply scrolling down the page.

     If you've tried all this and your chart is still broken, we are sorry for your frustration. Please email us we will get back to you quickly and help you have the happy and beautiful charts you expect from us. Thank You for using chartmehealthy.com

We Can Do This

"The difference between the impossible and the possible
lies in not giving up."
          ~Tommy Lasorda